How people find and interact with businesses is changing.
They still Google. But now they also ask ChatGPT, Gemini, Grok, Perplexity, Siri, Alexa — and a dozen others.
Most small businesses aren't ready for any of this. We make sure you are.
How they find you changed
AEO is the new SEO.
Two things you need to know. One you've heard of. One you probably haven't.
You've heard of this one
SEO — Search Engine Optimisation
When someone Googles "plumber in Bristol" or "dog groomer near me" — SEO is what gets your business to show up. It's been around for years. It still matters. We handle it.
What they type
This one is new
AEO — Answer Engine Optimisation
When someone asks ChatGPT, Gemini, or Siri who to call — AI often doesn't show a list of websites. It tries to give a direct answer, a recommendation, or a short set of options. AEO is how you become the business it points to.
What they actually ask
Most of your competitors have never heard of AEO. Most of them aren't doing it. That window won't stay open forever.
But being found is only half of it.
Once they've found you, they expect to be answered.
The other half of the shift
How they reach you changed too.
The same shift that changed how people find you changed how they expect to be answered — instantly, on their channel, at any hour. And, increasingly, by an agent.
They expect you now
Miss the call and they’ve messaged the next three businesses before you ring back. The window shrank from hours to minutes.
On their channel, not yours
Phone, WhatsApp, web chat, Instagram, Google. No one can watch seven inboxes from up a ladder.
And increasingly, not even a person
Their AI doesn’t just name you — it reaches out, checks availability, compares. Can’t answer it? The conversation dies before you knew it happened.
Someone always answers
Whatever the channel. Whatever the hour. Answered, qualified, and pointed towards a booking — in seconds.
These aren't two problems.
They're one shift.
How people find you and how they reach you are collapsing into the same moment. Being answerable is becoming part of being findable — the businesses that respond instantly are the ones the AI recommends.
Most small businesses are absent from both. Here's how we fix that.
No disruption. No setup. No hassle.
We add the layer.
You don't touch a thing.
No rebuilding your website. No new software to learn. No setting anything up. We work around what you already have — and make you visible, responsive, and ready wherever your next customer is looking.
And when they find you and reach out — someone answers. Right now. Not tomorrow morning.
And that's just the start. Once you're on the platform we handle your inbound, fill your diary, chase your invoices, create your content, and grow your business. All without adding to your workload.
What you get
Get found. Win the work. Never miss.
And barely lift a finger.
Everything a small business needs to grow — handled. The whole thing runs in the background, without adding to your day.
Get found
Wherever they’re looking
AI search, Google, a proper website, your Google Business profile — you show up where your next customer is actually looking, however they’re searching.
Drive customers
Don’t wait to be found
Quiet week coming up? The platform goes out and fills it — reaching the right prospects, following up leads, and turning happy customers into reviews that bring the next one in.
Never miss
Someone always answers
Calls, messages, web chat — when someone reaches out, they’re answered, qualified, and pointed towards a booking. Fewer missed enquiries. Faster replies. Better follow-up.
Run it all
The admin runs itself
Your diary, your invoices, chasing the ones who haven’t paid, the paperwork that eats your evenings — handled in the background so you can get on with the actual job.
All of it, without adding to your workload. No dashboards to learn. No software to set up. It just runs.
Meet Agent Peanut
Agent Peanut runs the show.
Peanut is your orchestrator. He directs the team, keeps the whole operation moving, and sees everything that's happening across your business.
Want to know how things are going? Just ask him. He'll tell you what's working, what needs attention, and where the next bit of growth is. And if you want a push to get after it — he'll give you that too.
…and his team
A team behind him, ready to go.
The team are agents— think of each one as a digital helper that's really good at a single job. One answers your phone. One keeps you visible online. One chases your invoices. They work away quietly in the background, around the clock.
There's nothing for you to manage and nothing to learn. Peanut decides which ones your business needs and puts them to work — and a real person checks anything that genuinely matters before it goes out.
Barry
Business Advisor
Your first conversation. Understands your business, maps what you need, and gets everything set up.
OperationsCarol
Personal Assistant
Your receptionist, PA, and inbound handler. Answers calls, qualifies leads, books appointments. Never misses.
InboundKeith
Web Developer
Builds and manages your entire web presence. Website, SEO, AEO, Google Business, and more.
Online PresenceBev
Copywriter
Writes everything. Emails, proposals, social posts, website copy, campaigns. Drafted and ready to send.
CreativeNorm
Market Analyst
Watches your market. Competitors, pricing, gaps, opportunities. Tells you what matters.
IntelligenceArgus
Compliance Manager
Reviews every output before it goes anywhere. Nothing leaves without a check.
ComplianceThese are just a few. The team covers every function of your business — getting found, winning work, answering, and running it all.
Human in the loop
Coming soonThe agents do the work. A human signs off what matters.
Most of what the agents produce just goes — but some things shouldn't leave without a qualified eye. When output is financial, legal, employment-related, or needs certifying, the platform routes it to the right professional for review or sign-off, as part of the job. No separate briefing, searching, or handover.
Your team stays in the driving seat.
- The agents handle the drafting, the admin, the chasing, and the repetitive work
- A qualified human reviews only the output that carries real risk — money, law, employment, certification
- Sign-off can be optional, mandatory, or triggered by risk — you decide
- Nothing financial, legal, or binding leaves without the right human seeing it first
- Every draft, edit, review, and sign-off is logged and auditable
- Kill switches at every level — universal down to a single tool
Pending sign-off
3 itemsOutbound campaign drafted
Bev · awaiting Proofreader · 2m ago
Customer contract drafted
Carol · awaiting Solicitor · 8m ago
Quarterly P&L compiled
Norm · awaiting Accountant · 12m ago
Reviews and sign-offs sync in real time across all devices
Get started
Start with a short
requirements conversation.
Barry gathers your requirements. Agent Peanut maps your stack, deploys your agent workforce, and connects you to verified professionals when the work demands it. The platform handles the routing. You stay in control.